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PRODUCT QUESTIONS
FLEXY SILICONE BOTTLE
Our Flexy Bottle is made from soft, skin-like silicone that provides a familiar feel for your baby. It’s naturally non-toxic, hygienic, and extremely durable.
Available in 150ml (newborn) and 270ml (growing babies).
Yes, it features the same award-winning 360° triple-vented teat as our Breastmilk Bottle, effectively reducing colic and discomfort.
Because silicone is naturally heat-resistant, we recommend warming the milk or formula before pouring it into the bottle for the quickest results.
The bottle comes with a slow flow teat as standard, ideal for newborns.
Easily switch between our 5 flow rates as your baby grows.
No, we’ve designed it with a stable, non-tipping base so you can have peace of mind during prep time or while it's on the side.
Absolutely. With minimal parts and a wide-neck design, it’s incredibly easy to clean by hand, in the dishwasher, or in a steriliser.
FLEXY SOOTHERS
Our Flexy Soothers are made from a single piece of medical-grade, BPA-free silicone. This one-piece construction is recommended by experts for safety, and the orthodontic teat is designed to support healthy oral development while being extra gentle on baby's gums.
For safety and hygiene, we recommend replacing your baby’s soothers every 4-8 weeks, or at the first sign of any wear and tear.
It’s easy! You can wash them in hot soapy water or place them on the top rack of your dishwasher. They are also perfectly safe to use in a steam steriliser or boiling water.
The 0-3m Flexy Soother has a softer, more flexible teat specifically for newborns. The Active Soother (3m+) is slightly firmer to suit older babies while remaining lightweight and comfortable.
Yes! While the ergonomic shape is designed to stay in place, most standard soother clips or straps can be easily attached to the handle, so you never have to worry about it falling on the floor when you're out and about.
BREASTMILK BOTTLE
The unique concave shape spreads breast milk into a thin layer, allowing it to cool and warm 2-3x faster than standard bottles. This quick temperature change protects the vital nutrients and prevents bacterial growth.
The Breastmilk Bottle holds 150ml, the ideal amount for a breastfed baby’s feed.
Choosing the right bottle depends on your needs. The Breastmilk Bottle is ideal for breastfeeding mums, helping reduce nipple confusion. The Flexy Silicone Bottle is great for formula or transitioning, with a soft, squeezable feel and 360° anti-colic teat.
Explore our Feeding Sets to find your perfect match.
Yes, it features an advanced 360° venting system in the teat that reduces air pressure to prevent gas and keep your baby comfortable.
Thanks to its geometry, you can simply place it in our Warming Bowl or any bowl with warm water. It warms quickly and evenly at safe temperatures without the need for electric warmers.
The bottle comes with an adapter that fits most standard-neck pumps (like Medela). For wide-neck pumps (like Spectra), a separate adapter set is available.
WEARABLE BREAST PUMP
Yes! The pump fits comfortably inside your bra, allowing you to pump discreetly while working, relaxing or doing light daily activities.
Your nipple should move freely without rubbing, with only a small amount of areola drawn in. Discomfort or friction may indicate an incorrect size.
Yes. The app allows you to start or pause sessions, adjust suction levels, and track your pumping in real time.
Yes, basic pumping functions can be used without the app, while the app provides additional control and convenience.
Yes. Wash and sterilise all milk-contact parts before first use, then allow them to dry completely.
Keep the container upright and pour slowly into your bottle to avoid spills.
This is usually caused by a poor seal, loose bra, misalignment, or overfilling. Ensure all parts are dry and correctly assembled.
Your kit includes the wearable pump and essential accessories for assembly, use and cleaning. Please check all parts are present before first use.
BREASTMILK STORAGE BAGS
Yes! They arrive pre-sterilised and ready for immediate use, ensuring the highest hygiene standards for your milk.
The flat-storage design allows milk to thaw and warm evenly and 2x faster, protecting vital nutrients and antibodies.
- Yes. They feature a secure double-zipper seal and are made from heavy-duty, BPA-free material to prevent any leaks in the freezer.
MICROWAVE STEAM STERILISER
It’s ultra-fast, eliminating 99.9% of bacteria in just 4 minutes. Perfect for busy mums on the go.
Yes! It’s designed to fit our Breastmilk and Flexy Silicone bottles perfectly, along with teats and pump parts.
If the lid remains closed, your items stay sterile and safe for up to 24 hours.
Yes, it features heat-resistant stay-cool handles, so you can safely remove it from the microwave immediately.
SLIM DRYING RACK
Not at all. Its sleek, slim design fits any kitchen while holding all your essentials without the clutter.
Yes! The base is dishwasher safe, and the drip tray is detachable for quick, easy cleaning.
The pegs are removable, allowing the rack to be stored completely flat in a drawer when not in use.
General questions
ORDERS & SHIPPINGS
Orders are dispatched within 2 working days (Monday-Friday).
Yes! We offer free standard delivery on orders over £50.
Orders under £50 are charged £6.
Once your order is dispatched, you’ll receive a confirmation email with tracking details.
RETURNS & EXCHANGES
We offer a 30-day returns policy on items purchased from nanobebe.co.uk.
Items must be unused, unopened, and in their original packaging, with proof of purchase.
Please complete the return request form on our Returns & Exchanges page and wait for confirmation before sending your parcel.
Our team will confirm your request within 1 working day.
Refunds are issued to the original payment method once your return is received and approved. Processing times may vary depending on your bank.
STILL HAVE QUESTIONS?
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